Privacy Policy
Privacy Policy
Effective Date: 2025
At Physicians Research Group II, LLC ("PRG"), your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, www.prgresearch.com (the “Website”), including our use of artificial intelligence (AI) to enhance services and user experience. By using our Website, you consent to the practices described in this policy.
Information We Collect
We may collect the following types of information when you interact with our Website:
Personal Identification Information
Name, email address, phone number, mailing address, and any other contact details you voluntarily provide through forms or inquiries.
Usage Data
Information such as your IP address, browser type, device information, pages visited, and time spent on the Website.
Cookies and Tracking Technologies
We use cookies and similar technologies to personalize your experience, understand usage patterns, and improve our services.
AI-Generated Insights
We may process personal data through AI-powered tools (e.g., chatbots, recommendation engines) to streamline communication, identify user preferences, and provide relevant clinical trial information.
How We Use Your Information
We use the information we collect to:
Provide Services: Respond to your inquiries, match you with potential clinical trials, and deliver requested services.
Enhance User Experience: Analyze behavior and feedback (including via AI tools) to improve functionality and develop new features.
Communicate with You: Send updates, newsletters, and marketing communications. You may opt out at any time.
Support AI-Based Features: Use anonymized and/or consent-based data to train or improve AI models (e.g., for trial matching or patient engagement).
Comply with Legal Obligations: Meet legal and regulatory requirements and enforce our terms and policies.
AI and Your Privacy
PRG may use artificial intelligence to assist with:
Automating responses to inquiries through chatbots
Recommending relevant clinical trials based on location, condition, or interest
Generating internal reports to improve trial outreach and engagement
AI tools are used with transparency, and any personal data processed is protected by appropriate safeguards. We do notuse AI for automated decision-making that produces legal or similarly significant effects without your explicit consent.
Sharing Your Information
We do not sell or rent your personal information for marketing purposes. We may share your information with:
Service Providers: Trusted vendors who help us operate our Website and AI features, subject to strict confidentiality.
Legal and Regulatory Authorities: When required to comply with the law or protect our legal rights.
Business Transitions: In the event of a merger, acquisition, or reorganization, your data may be transferred accordingly.
Your Rights and Choices
You have the right to:
Access and Update Your Information: Request a copy or update of the personal data we hold.
Opt-Out of Communications: Unsubscribe from emails using the link provided or contact us directly.
Control Cookies: Adjust your browser settings to manage cookies.
Understand AI Use: Contact us if you have concerns or questions about how AI is used in relation to your data.
Data Security
We implement industry-standard administrative, technical, and physical safeguards to protect your data. While we strive for full security, no method of internet transmission or storage is 100% secure.
Third-Party Links
Our Website may include links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
Children’s Privacy
Our Website is not intended for children under 13. We do not knowingly collect data from minors. If such data is inadvertently collected, we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices, technologies (including AI), or legal requirements. Updates will be posted on this page with a revised effective date.
Contact Us
For questions, requests, or concerns regarding this Privacy Policy or your data:
Email: [email protected]